Network Support In Vancouver

Resolved IT provides network support services and network engineering services for organizations in Vancouver and the Lower Mainland.
Reid Mcconkey
written by Reid Mcconkey posted on March 9, 2022

Network Support Services In Vancouver

The internet revolutionized many aspects of how we lead our lives, including how we run businesses. Today, most business processes are handled through digital channels. We conduct meetings with clients, launch marketing campaigns, attend training seminars, search for new job candidates, and communicate with coworkers via the internet.

All of this connectivity means that your business needs to have a robust digital network in place. Vancouver businesses can hire Resolved IT provide them with customized network support services that will help keep them up to date so that they can stay ahead of the competition. Continue reading to learn more about network support services and the benefits that these services can bring to your business.

Network Support In Vancouver

Defining Network Support

Network support can mean many things for different entities, but as for Resolved IT, it means ownership. Proper network support is like a car. If you fail to change the oil, you’ll be in for a breakdown. Network support services focus on maintaining existing business networks, including remote monitoring, troubleshooting, diagnostics, scheduled antivirus updates, network connectivity, operating system upgrades, and application patches.

Network support means proactive maintenance, in-depth knowledge and documentation, and rapid response in the event of an outage. In short, it aims to ensure that your network is constantly running at optimal levels.

What Resolved IT Does to Support the Network of Clients

Resolved IT exclusively works as a full-service managed IT service provider. This means that we take complete ownership of our client’s IT department. Cars are an excellent example to compare to a network. With Resolved IT, you’ll have the “network equivalent” of all the safety options, a warranty, and AAA. It doesn’t matter what happens; you won’t have to pick up a wrench or a tire jack. You’ll simply call our team of network experts.

Among the network support services that you’ll get when you partner with Resolved IT include:

Network & Software Upgrades

Your network infrastructure isn’t something you set up once and forget about, or revisit annually. Rather, network upgrades should be an ongoing process to prepare your business for any eventualities. Resolved IT’s weekly patching checklist and verification process will keep your systems 100% up to date with the latest security patches.

Round the Clock Monitoring

We offer 24/7 monitoring of all endpoints for potential issues, viruses, and unauthorized access to ensure that your network is secure. We also provide proactive remediation of network issues to ensure that your network is always up and running.

Structured Cabling

We design, plan, and implement excellent scalable networks. Furthermore, we offer reliable industrial and commercial network solutions and installations. Together, our IT team and structured cabling team provide a holistic, 100% full-scope network solutions and installations to a wide range of customers.

Proactive Maintenance

Your network is only as good as the infrastructure that it supports. Resolved IT network services cover routine testing and maintenance to prevent breakdowns and failures before they happen.

Business Continuity Solutions

With our managed backup and data recovery services, you can rest easy knowing that your data is secure, backed up, and that there’s a plan in place in case of an emergency.

We also offer other IT services, including:

  • IT consulting
  • IT security
  • v-CIO services
  • Security and awareness training
  • Cloud services

Why Is Network Support Still Important in Cloud Environments?

Network support has become even more crucial in today’s cloud environments. What happens if your internet goes down or slows to a crawl? Remember, both your staff computers and infrastructure need to be online to maintain business continuity.

Cloud migration and digitization are no longer a competitive advantage or a savvy option – they are a necessity. As more and more businesses undergo digital transformation, network support’s importance is only growing, given that it helps ensure that the digital infrastructure of a business is safe.

Reliable and secure networks not only safeguard the organizational operations and interests, but also the customers who exchange information with an organization. Some of the benefits that businesses get when they outsource Resolved IT’s network support services include:

  • Risk mitigation: Our network support services will help ensure that your business remains compliant with government and industry regulations. As such, it minimizes the financial and business impact in case the network goes down, or there’s a data breach.
  • Help businesses build trust: Increased cloud migration has led to more businesses adopting hybrid work. While this work environment can help improve the productivity of your workers, it increases your business’s susceptibility to cyber threats. Our support services help improve the security of your network. As a result, your customers’ confidence in your ability to safeguard their information will increase.

To recap: The cloud offers businesses many enticing benefits, and it’s no wonder that more businesses are moving to the cloud. Even so, cloud computing comes with its downsides, security challenges being the main problem. When you outsource network support services, you’ll be in a better position to ensure that your network is secure and that data breaches, network failures, or other incidents don’t derail your business operations.

Has Network Management Extended Outside the Firewall?

It is a network security solution that monitors and filters both the outgoing and incoming network traffic of a business based on previously set policies. Basically, a firewall serves as a barrier that sits between a private internal network and the public network. Its main purpose is to allow non-threatening traffic in and keep out dangerous traffic.

Previously, network management was restricted to items within the firewall. That has changed. From Ethernet drops to Wi-Fi access points to switching & routing, Resolved IT manages all aspects of a client’s network.

Choose Resolved IT for Top-Notch Network Support Services

Resolved IT provides excellent network support services for businesses in the Vancouver area. If you want reliable, fast, friendly, and accessible network support, we are the go-to provider. With both online and convenient on-site tech support, you need not look further than Resolved IT.

We will examine your business’s current network situation and create customized network services that will ensure that your business is operating at optimum levels to achieve its objectives.

Contact us for any network support services in Vancouver.

Get All Your IT Issues Resolved Immediately

Resolved IT specializes in removing the burden of IT from your daily worry list. Reach out to our team using the form below.

What Our Clients Say About IT Services

“I did not know Managed IT could be this good.”

5/5

“Since getting on board with Resolved IT, our IT systems development has out-paced all other areas of our business development. Where IT was a re-occurring burden, it is now the cherry on top! We now feel like the world-class business we strive to be.

The owner (Reid), is a genius. He knows how to stretch the dollar for the best value. I‘m a business management professional, and a computer nerd since the ’90s. I know what top-tier business management and next-level “tech-savviness” looks like. It looks like Resolved IT!

We have their help desk phone number posted at every work-station. You should too!”

Nitrera Technologies

“Masters At Their Craft.”

5/5

“Reid is a master of his craft, one of the most knowledgeable people in IT I have ever met. I would not hesitate to use his services.”

Admir Hajdarevic

“Extremely Knowledgeable & Professional.”

5/5

“Reid is extremely knowledgeable and professional and takes pride in providing cutting-edge IT solutions. I would not hesitate to recommend his services to any business looking for IT Support services..”

Sean Dunbar

Vancouver & Lower Mainland IT Company

Resolved IT brings reliable, responsive and affordable IT services and IT solutions to organizations across British Columbia’s Lower Mainland.