Resolved IT – Simply Better IT

Professional + Responsive

It's time to do
IT Better.

Serving with a human touch

Real People, Real Solutions.

Resolved IT technicians are assigned to small, segregated service teams. This means you work with the same small team of people every day, and we get to know more about your business.

With a heavy emphasis on delivering a personal touch to our clients, we’re proud to say that we can call many of our clients friends.

Simply Better IT.

Our Services

IT Solutions for small businesses and enterprises

why work with us

Your New ALL-IN-ONE IT Department

Secure On-boarding

We backup everything, address security, major ongoing issues, and document everything before we make any changes or recommendations for an upgrade. We learn how your business works.

Fully Managed

Get peace of mind. In a Managed IT agreement, Resolved IT is 100% accountable for all your business' IT management. We are your IT department and technology partner.

Flat Fee Pricing

Reap the benefits of aligned-interest services with flat fee pricing. We get paid the same, whether you call every day or call once a week. It's in our best interest to optimize your systems, and our workflow. We act proactively to resolve potential issues before they even happen.

Scalable Services

Our experienced IT Management consultants will work with your team to determine your business goals, plans, and ongoing projects to ensure your technology will scale with your business. We're in the loop. If you're growing, we're growing.

What our clients say

We were affected by network-wide ransomware on a Friday afternoon. I called around to many IT firms and I wasn’t able to get through to a real person in a timely manner. When I called Resolved IT, Reid answered the phone right away and was able to start giving me advice within minutes once I had explained the situation. He asked relevant questions to identify what had happened and was able to give me a verbal action-plan over the phone. Reid and his team worked through their weekend to get us back online and we had a total of 16.5 hours of lost production time. Without their help, we’d probably still be recovering from this attack.

IT Manager

VANCOUVER-BASED MANUFACTURER

We were in the market for Managed IT services. The other guys gave me their cookie cutter sales pitch, and obviously didn't read the 4 page document I provided that clearly listed all my IT needs. Then I met Reid. His approach was much more personalized. No cookie cutter sales spiel. He obviously studied my whole IT needs document and then took the time to go over the whole thing with me item by item, into the evening. His pricing is fair and honest and he is very good at maximizing our budget. It is clear that being young entrepreneur he is very hard working and is building a great reputation.

General Manager

Langley-Based Manufacturer