Mike Logan Resolved IT Director of Operation

Struggling to manage your business technology?

We're your one-stop-shop for trusted IT Services in Metro Vancouver.

We’re here to do better.

Our team of  career  tech professionals are committed to providing clients with a truly premium support experience.

While we are still  technically an MSP, our client experience is thoroughly distinct from that of a “traditional” Managed IT Service Provider.

"Reid and the entire Resolved IT team are incredible to work with: timely responses, accurate information, and professional services are only a few of the great comments I can give the team. As a very quickly growing company, Resolved IT's expertise is very much relied up on a regular basis, and the team does not fail to deliver. Teaming up with Resolved IT as a managed IT partner is without question one of the best technology decisions we've made for the company."

Dave T - Director, Human Resources - Small Enterprise Client
Reid McConkey Resolved IT CEO

Managed IT Services, IT Support & IT Consulting

At Resolved IT, we have evolved past the conventional Managed Service Provider approach.

During our 30-day onboarding process, your dedicated Account Manager will keep you apprised of the progress that your IT Service Team is making towards becoming familiar with your people, culture, and technology. 

Our goal as your IT partner is to integrate within your business and to function as a well-trained, drag-and-drop IT department.

We are fast

60-second response.

We believe in immediate communication, prompt resolutions, and putting the customer's time first.

We are trustworthy

100% Transparent practices.

Securely audit your data and interact with the IT department in a standardized way via our client portal.

We are dedicated to you

We're always available.

Your Dedicated Account Manager is your advocate within Resolved IT and is your 24/7 concierge.

You need someone you can trust.

We build long-lasting, mutually beneficial partnerships with other small-medium businesses. 

Partner with us, and let’s grow together.

What Our Clients Say About Our Managed IT Services

"We were in the market for Managed IT services. The other guys gave me their cookie cutter sales pitch, and obviously didn't read the 4 page document I provided that clearly listed all my IT needs. Then I met Reid. His approach was much more personalized. No cookie cutter sales spiel. He obviously studied my whole IT needs document and then took the time to go over the whole thing with me item by item, into the evening. His pricing is fair and honest and he is very good at maximizing our budget. It is clear that being young entrepreneur he is very hard working and is building a great reputation."

Jonathan B — General Manager
Resolved IT Professional Employee
Matt Cherniak
Installations Manager / Systems Administrator

Real, local IT pros. IT Outsourcing Provider.

Serving With A Human Touch

Resolved IT technicians are assigned to small service teams to function as your IT department. This means you work with the same small team of qualified people every day. We’re proud to say that we can call many of our clients friends, and we strive to go the extra mile for them every day.

Elevate Your Business with Our Experts

Unlocking Exceptional IT Solutions

Managed IT Services

Outsourced IT for businesses.


Data cabling and Network installations.

Co-Managed IT

Collaborate with us on a scope of work.

IT Support

Outsourced IT helpdesk solutions.

Ready to work with an IT Provider that always has your best interest in mind?

Stay Informed With Resolved IT’s Business Technology Blog

Managed IT Support Near Me

Resolved IT is based in Surrey, BC and serves clients throughout the lower mainland.