Resolved IT provides specialized technology solutions for clients in the architecture & engineering field.
Regardless of your size, Resolved IT will ensure that your technology contributes to your success story. We already have many clients in the Architecture & Engineering industries and excel at delivering each business owner’s unique desired outcomes.
Our technicians are well-versed in the common industry software including AutoCAD, SolidWorks, Revit, and more. We understand how crucial it is for our team to have expertise in these applications and to understand the importance of them to your firm.
Do you work with enterprise clients? Then the chances are you’ve received a cybersecurity questionnaire at some point or another. Were you able to answer all the questions to their satisfaction? By choosing Resolved IT to handle your IT management, you can rest assured that we have the skills and expertise to make timely implementation of IT compliance protocols painless. Being fully compliant means that you can make cybersecurity a part of your sales pitch — instead of letting it keep you up at night.
We know that you handle sensitive client information, proprietary designs, and intellectual property, which means data security is a top priority. We have an excellent track record in securing data, managing backups, and having the proper plans in place to respond to a disaster.
If an employee’s computer is broken – we get the user a spare PC until we can fix theirs. We believe in putting your and your staff’s time first. If an employee of yours is unable to work, it’s a high priority ticket and you’ll be hearing from a technician within 60-seconds of dialing our support line.
It’s likely that your business heavily relies on its IT infrastructure. We understand that downtime, especially in the professional services sector, is incredibly costly – and downright unacceptable. We take a proactive approach to IT Infrastructure management and will keep you apprised of the status and lifecycle of all your systems.
Depending on your project lifecycles, you may have an uptick or downtick in headcount from time-to-time resulting in fluctuations in demand, and we’re OK with that. We don’t charge any user onboarding or offboarding fees, and we let you change your seat count at any time.
Choose Resolved IT as your expert IT outsourcing provider.
"We were in the market for Managed IT services. The other guys gave me their cookie cutter sales pitch, and obviously didn't read the 4 page document I provided that clearly listed all my IT needs. Then I met Reid. His approach was much more personalized. No cookie cutter sales spiel. He obviously studied my whole IT needs document and then took the time to go over the whole thing with me item by item, into the evening. His pricing is fair and honest and he is very good at maximizing our budget. It is clear that being young entrepreneur he is very hard working and is building a great reputation."
Resolved IT is based in Surrey, BC and serves clients throughout the lower mainland.
Resolved IT brings reliable, responsive and affordable IT services and IT solutions to organizations across British Columbia’s Lower Mainland.