ALIGNED INTERESTS + FLAT FEE

Managed IT Services Vancouver

Need a reliable, professional team to make sure your business stays online? Whether you just need tech support for your small team, or a full blown IT team for an enterprise, Resolved IT's managed it services vancouver plans could suit your business. With Managed IT Services, our interests are aligned. A flat monthly fee for 100% outsourced IT; top-to-bottom.

Experience complete IT peace of mind. 

The 24x7x365 support you deserve.

What is Managed IT Services?

Managed IT Services is a preferred service offering that aligns the interests of the client and IT provider by introducing a flat monthly charge for unlimited support and management. This incentivizes the provider to proactively stop potential issues from occurring, keep detailed documentation, and resolve issues quickly and permanently.

it security

What's included in Managed IT Services?

Premium Support

Experience premium 24x7x365 support from your dedicated managed IT services team with our guaranteed 5-minute response times. We’re always there when you need us.

24/7 Monitoring

Constant monitoring of all endpoints for viruses, potential issues, and unauthorized access to ensure security. Experience proactive issue monitoring and remediation. 

Business Continuity Support

With included managed backups and disaster recovery, you can rest easy knowing your data is secure, backed up, and a plan is in-place in the case of emergency.

Network & Software Upgrades

Our weekly patching checklist and verification process will keep your systems 100% up-to-date with the latest security patches, from phones to firewalls.

Preferred Pricing

Managed IT Services customers receive discounted rates on hardware procurement, project services, and vendor partner software like Microsoft Office 365.

v-CIO Services

Your service team’s manager and other consultants at Resolved IT will collaborate with your team’s internal management to provide overall IT strategy, including services like IT budgeting, regular reports, workflow optimization, and more. 

An IT Partner

Experience what it’s like to have a true IT partner on your team. We will do whatever we can to help your business succeed; if you’re growing, we’re growing.

Included Software

  • Anti-Virus (Trend Micro WFBS)
  • Remote Access (Connect Wise)
  • Backup & Replication (Veeam)
  • Password Manager (IT Glue)
  • Microsoft Office 365 Enterprise or Google Workspace Enterprise plan

Extras

*Not included as part of the standard monthly fee*

  • Emergency Support (after hours, no notice)
  • New Systems / Projects 

Book a meeting today!

One of our Senior IT Consultants will reach out within one business hour.

Proudly Serving Local

MSP based in Vancouver BC serving clients in dozens of industries in the lower-mainland

Abbotsford

Burnaby

Coquitlam

Langley

Maple Ridge

New Westminster

Pitt Meadows

Port Moody

Richmond

Surrey

Vancouver

Delta