Co-Managed IT Services & IT Outsourcing Services
Optimizing Operations: Co-Managed and Outsourced IT Solutions by Resolved IT
Co-Managed IT
Co-Managed IT Services allow organizations to blend their internal IT team with the expertise and resources of an MSP. Every IT department is different – with Co-Managed IT Services, we decide on unique the scope of work for each party, and work together to achieve a common goal. Whether that goal is designed by your team or ours is up to you. With Co-Managed IT, we can be the driver, or the passenger depending on what you need.
Resolved IT supplements internal IT teams with the following services:
Server monitoring and management
From updates to full-scale migrations, we’ve got it covered. your helpdesk to one of our dedicated service teams. You’ll work with the same team of dedicated technicians every day.
Network monitoring and management
When Resolved IT Manages a network, we know it inside and out. You’ll have transparent access to our documentation, so you can see we know our stuff!
Managed Backup
One of the most commonly “forgotten about” items that IT Managers are responsible for. Let our monitoring team deal with the constant alert tracking and give your IT Manager their time back.
Workstation and IT asset management
Your IT team has enough on their plate without having to track every little device. Let us worry about it
Cloud monitoring and management
Keeping your most critical systems online with truly proactive maintenance and monitoring
Mobile Device Management
Tired of tracking cell phones, resetting PIN codes, and fudging with your MDM of choice? Tell us your goals and leave the rest to us.
Wondering if Resolved IT is the right fit for your business?
We understand that making the right decision to outsource your IT can be difficult. That’s why we offer a free consultation so you can learn more about our services and how they could benefit your business.
Once you decide to make the switch, our team of experts will work with you to create a plan that fits your needs.
IT Procurement services
Bulk deals, pre-configured devices, top-tier vendor partnership levels, and next-business-day RUSH order options.
Cybersecurity Monitoring, Detection, and Response
We want your IT Manager to be focused on IT Strategy. To do that, they need to get a good night’s sleep, and that’s not going to happen if they’re responding to cybersecurity alerts 24×7. If you’re a typical SMB, you don’t have the budget for a full-time cybersecurity analyst… that’s why we’re here.
Microsoft 365 Consulting
Delivering an intuitive IT ecosystem that will keep employees productive and take collaboration to the next level. If you have specific goals, that’s great. If not – even better. We’re confident that we can blow your mind about what’s possible with Microsoft’s suite of products.
IT Management Consulting
Does your IT team feel un-coachable or unmanageable at times? Does the IT department stand out as a team that can achieve outcomes? We will provide guidance to your management staff and help your senior leadership and/or board better understand the IT management challenges that may be occurring.
24×7 Outsourced Remote & On-site IT Support
Is your IT Manager having their important work interrupted by support requests? Is your helpdesk understaffed, or unable to achieve the outcomes you deserve?
Talk to us about outsourcing your helpdesk to one of our dedicated service teams. You’ll work with the same team of dedicated technicians every day.
24×7 Outsourced Remote & On-site IT Support
Is your IT Manager having their important work interrupted by support requests? Is your helpdesk understaffed, or unable to achieve the outcomes you deserve?
Talk to us about outsourcing your helpdesk to one of our dedicated service teams. You’ll work with the same team of dedicated technicians every day.
What Our Clients Say About Our IT Services
"Supporting our BC users remotely had been a challenge for our IT team for years. Then we found Resolved IT. Reid and the team at Resolved IT are more than service providers to us, they are a trusted extension of our IT team. Everyone in the office knows they are in good hands when RIT are on site. Resolved IT are skilled professionals with a great work ethic and a commitment to quality work. Over the years they have helped us with everything from the most mundane jobs to system roll outs, network upgrades and SEV 1 emergencies. Every issue is resolved quickly and completely every time. They are a pleasure to work with."
What Our Clients Say About Our IT Services
Aslan Motahedin
Supporting our BC users remotely had been a challenge for our IT team for years. Then we found Resolved IT. Reid and the team at Resolved IT are more than service providers to us, they are a trusted extension of our IT team. Everyone in the office knows they are in good hands when RIT are on site.
Resolved IT are skilled professionals with a great work ethic and a commitment to quality work. Over the years they have helped us with everything from the most mundane jobs to system roll outs, network upgrades and SEV 1 emergencies. Every issue is resolved quickly and completely every time. They are a pleasure to work with.
Google rating score: 5.0 of 5, based on 23 reviews
"Reid and the entire Resolved IT team are incredible to work with: timely responses, accurate information, and professional services are only a few of the great comments I can give the team. As a very quickly growing company, Resolved IT's expertise is very much relied up on a regular basis, and the team does not fail to deliver. Teaming up with Resolved IT as a managed IT partner is without question one of the best technology decisions we've made for the company."
Aslan Motahedin
Supporting our BC users remotely had been a challenge for our IT team for years. Then we found Resolved IT. Reid and the team at Resolved IT are more than service providers to us, they are a trusted extension of our IT team. Everyone in the office knows they are in good hands when RIT are on site.
Resolved IT are skilled professionals with a great work ethic and a commitment to quality work. Over the years they have helped us with everything from the most mundane jobs to system roll outs, network upgrades and SEV 1 emergencies. Every issue is resolved quickly and completely every time. They are a pleasure to work with.
Google rating score: 5.0 of 5, based on 23 reviews
