A Technology Partner for Firms Like Yours
You solve complex problems, manage demanding projects, and deliver work that shapes the built environment. Your technology partner should operate at the same level.
Your Firm Has Evolved. Your IT Partnership Hasn't.
Architecture, engineering, and construction firms outgrow commodity IT support all the time – reactive service, generic advice, and providers who don’t understand your world. When you’re ready for a partner who operates at your level, we’re here.
How It Is Currently...
Reactive Support, Zero Strategy
You're drowning in conflicting vendor advice, confusing subscription models, and technology decisions with no clear business ROI. Your IT provider answers tickets but never helps you work smarter.
Efficiency Death by a Thousand Cuts
Margins are shrinking, competitors are somehow more efficient, and your team loses billable hours to technology friction. You know there's a better way but can't find it.
IT That Doesn't Get Your Work
Your provider treats Revit and Bluebeam as "specialty applications" they reluctantly support. They don't understand project-based workflows, design software demands, or why file access speed actually matters.
...How It Should Be
A Strategic Partner in Your Corner
Technology decisions guided by someone who understands both your industry and your business goals. Clear recommendations, optimized spend, and a roadmap that actually makes sense.
Technology That Drives Productivity
Streamlined workflows, integrated tools, and systems designed to recover billable time - not waste it. Efficiency gains that show up in your margins.
IT That Speaks Your Language
A team that knows AEC inside out - Revit workflows, BIM collaboration, and massive project files. Support that's tuned to how your designers actually work.
We Understand Where You Are
Running an AEC firm means balancing creative ambition with commercial reality. You’re dealing with tight margins, demanding clients, complex projects, and technology that’s supposed to help but often just adds to the noise.
You’re not just looking for better IT support; you’re looking for someone who actually gets the pressures you’re under. That’s us.
The Frustration
You’re creative professionals solving complex design problems. You deserve a technology partner who operates at the same strategic level – not a commodity vendor treating you like just another ticket number.
The Breaking Point
Your team is losing hours every week to technology friction that shouldn’t exist. Files that won’t open, software that won’t talk to each other, and an IT provider who doesn’t understand why designers need more than basic support.
The Competitive Reality
You’re watching competitors bid lower and win work you should be winning. The difference is often operational efficiency through strategic technology use – an advantage you’re leaving on the table.
The Inflection Point
There’s a divide happening in the AEC industry right now. Firms embracing AI, cloud collaboration, and workflow automation will lead the next decade. Those still treating IT as a commodity expense risk being left behind.
“Reid and his team have been a fantastic and trustworthy partner for years now. The support team's attention to detail has been top-notch, and Reid's ability to help us overcome unique challenges with ease is impressive. In my experience, most IT firms are nothing more than tech support. Reid has proven to be so much more than that.”
James
CEO
“Resolved has been exceptional. Their prompt responses, courteous demeanor, and professionalism are unmatched. They expertly set up our IT infrastructure for BIM collaboration without any issues. Their pricing is also very reasonable once you understand how holistic the service is. If you are an architecture firm facing IT challenges, this is the company to contact.”
Geoff
Principal
“I worked closely with Reid, who handled IT for the engineering firm I was at. Resolved is by far the most personal and responsive IT company we have dealt with. The technicians know us all by name.”
Kaela
Office Manager
A Partnership That Delivers From Day One
The right technology partnership doesn’t just reduce headaches; it transforms how your firm operates. Here’s what you can expect with Resolved.
In the First 60 Days
Cost savings identified and implemented, support response times that drop from hours to seconds, and a strategic technology roadmap you actually understand and believe in.
In the First Year
You’ll see measurable productivity gains as workflows are streamlined and friction disappears. Cloud and software costs optimized. 60+ hours per month recovered across your team and redirected to billable work.
Over the Long Term
Increased revenue per employee, faster project delivery, and better margins on every job. Technology that scales with your firm instead of holding it back.
The Real Difference
Peace of mind and confidence in your technology decisions. Freedom to focus on design and delivery rather than IT fires. You compete – and win – on capability, not just price.
Book a Strategic Technology Assessment (STA)
Get a clear, actionable plan that connects your technology investments to your business objectives. Our STA audits your current environment, uncovers risks and opportunities, and delivers a five-year strategic roadmap with budget forecast – whether you end up partnering with us or not.
- 2-3 week engagement, starting at $3,500
- STA fee credited toward onboarding if you proceed to an IT partnership
- Deliverables are yours to keep and consider. No long-term commitments or strings attached
Book a free 30-minute discovery call – no obligations, just a conversation about where your firm is headed.