Co-Managed IT Services & IT Outsourcing Services
Optimizing Operations: Co-Managed and Outsourced IT Solutions by Resolved IT
Co-Managed IT Services allow organizations to blend their internal IT team with the expertise and resources of an MSP. Every IT department is different – with Co-Managed IT Services, we decide on unique the scope of work for each party, and work together to achieve a common goal. Whether that goal is designed by your team or ours is up to you. With Co-Managed IT, we can be the driver, or the passenger depending on what you need.
Resolved IT supplements internal IT teams with the following services:
24×7 Outsourced Remote & On-site IT Support
Is your IT Manager having their important work interrupted by support requests? Is your helpdesk understaffed, or unable to achieve the outcomes you deserve?
Talk to us about outsourcing your helpdesk to one of our dedicated service teams. You’ll work with the same team of dedicated technicians every day.
IT Procurement services
Bulk deals, pre-configured devices, top-tier vendor partnership levels, and next-business-day RUSH order options.
Cybersecurity Monitoring, Detection, and Response
We want your IT Manager to be focused on IT Strategy. To do that, they need to get a good night’s sleep, and that’s not going to happen if they’re responding to cybersecurity alerts 24×7. If you’re a typical SMB, you don’t have the budget for a full-time cybersecurity analyst… that’s why we’re here.
Microsoft 365 Consulting
Delivering an intuitive IT ecosystem that will keep employees productive and take collaboration to the next level. If you have specific goals, that’s great. If not – even better. We’re confident that we can blow your mind about what’s possible with Microsoft’s suite of products.
IT Management Consulting
Does your IT team feel un-coachable or unmanageable at times? Does the IT department stand out as a team that can achieve outcomes? We will provide guidance to your management staff and help your senior leadership and/or board better understand the IT management challenges that may be occurring.
Staff Augmentation & Specialized IT Hiring Consulting
Did your IT Manager or helpdesk person give notice? Are you struggling to find the right person for the job? We can give you quick access to qualified technicians for a fair price, no matter the type of IT role. Short term is great, long term is even better.